Identity Systems is a certified Women-Owned business, and practices equal opportunity employment for all applicants.


If you have the right experience, motivation, and pride in your work, we'd like to hear from you.  


Please provide a complete resume and cover letter with your application to

Your details were sent successfully - if we have a job position available, we will be getting in touch with you shortly. Thank you for your interest in a career with us at Identity Systems Inc.!

Customer Service Representative (CSR)

We're Always Looking for Great People;
If you have customer service experience and are looking for a place to exercise your talents, you've come to the right place.  
We are looking for career-minded individuals for full-time first shift employment.
  • Highly developed sense of integrity and commitment to customer satisfaction

  • Demonstrated passion for excellence with respect to treating and caring for internal & external customers

  • Ability to communicate clearly and professionally, both verbally and in writing

  • Has a pleasant, patient and friendly attitude

  • Strong decision making and analytical abilities

  • Strong detail orientation and communication/listening skills

  • Possess a strong work ethic and team player mentality




  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.


  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.


  • Preferred Qualifications: High school Diploma; 1 year CSR experience, experience in Microsoft Office, excellent attention to detail, and team player!


  • Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting.


  • Troubleshoot customer issues over the phone.


  • Handles issues in the best interest of both customer and company.



- Casual-dress attire


- Good pay


- Flexible hours


- Paid training and support


- Promotion opportunities


- Full time employment benefit opportunities, including        401k, dental, sick leave, vacation time and more.


- Paid holidays


- Company Christmas Banquet

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